Frequently Asked Questions

ABOUT MYCELIA

What is your mission?

We believe filamentous fungi have an important role to play in producing healthy food, in advancing the circular economy and in the restoration of the world’s ecosystems.

But we also realise how difficult it is to work with these fascinating creatures. We aim to give a boost to our industry by creating a global network, by teaching and by developing innovation. The stronger our industry, the better for our planet.

Do you only sell spawn for edible mushrooms?

No, we have much more than that.

Our portfolio contains more than 1300 products, of which around 200 are spawn for edible mushrooms.

Do you sell inoculum for (mushroom) spawn?

Yes, we do. You need 2nd or 3rd generation “mother spawn”. You can find mother spawn of most mycelium products in the shop, in several recipes.

If you cannot find it, it is a species we rarely produce. Need such a rare or specific species? Contact our R&D department for a quote.

Where are your products made?

In our production site in Deinze, Belgium.

We only have 1 production site, which we share with our sister company Sac O2. In 2021, we have around 5000 m² of indoor surface.

We are planning two more expansions in 2021 and 2022.

Do you grow specialty mushrooms?

No. Even though we love mushrooms, we do not grow or sell them.

So you can’t buy mushrooms from us.

Do you sell ready-to-use mushroom substrates?

No, we do not sell mushroom substrates.

But we can forward you to some good producers of substrates in Europe: https://mycelia.be/home/partners/

Do you sell to hobbyists?

We are a website for professionals. You can place orders with us, but we are not your best option.

For hobbyists, it is advisable to order directly from our partners who are resellers for hobby customers. They can provide you with appropriate services and an offer tailored to your needs.

Can I be a reseller of Mycelia products?

No, at this moment we do not accept resellers for professional products.

Yes, If you would like to become a reseller for hobby products. We welcome you to get in touch with us.

Do you have local distributors?

Yes, we do work with local distributors of hobby products, of which you can find a list here.

But our professional products are only shipped directly from Belgium.

A few years ago you organised WoodFungi. Are you planning a new edition?

The previous edition in 2018 was definitely a success. Curious? Check https://woodfungi-conference.org/ or our facebook page “WoodFungi Conference”.

There is a 95% chance that we will launch another edition together with our partners. This sounds very promising, but we cannot yet make any guarantees about dates, location, partners or format. One thing is for sure though: if a new WoodFungi follows, we will let you know!

How do you keep your culture collection?

We use a number of techniques of which deep freezing (at -80°C), subculturing and cooling (at 1-2°C) are the most important.

Can I call you personally?

Yes, you can. But we do not encourage it because we do not have the time to talk extensively with each one of our clients. We do not discuss prices over the phone.

We only make the time for a phone call with our regular customers, or if you have an important issue that needs to be discussed on a personal level. This is because we are not a huge company and we are limited in the amount of services we can provide. We simply cannot have telephone conversations with everyone.

Thankfully, you will find many answers to your questions on our website and in our frequently asked questions! And if you are really in need to some proper support, we advise you to book a short consultancy with us.”

Why do you communicate mainly in English and not in other languages?

That is indeed unfortunate and strange. We speak three official languages in Belgium: Dutch, French and German. But English is worldwide the most used language for written communication. Since we have customers in more than 100 countries, we had to make a compromise.

We are sorry that we cannot accommodate you in your own language on this website, but there is a limit to what we can do. We can regularly update our website in one language, adding extra languages is too much of a challenge at this point.

It is the same story for our newsletters and social posts. At the moment, we do not have the possibility to create everything in other languages.

Thank you for your understanding.

Can I apply for an internship at Mycelia?

Yes you can.

Each year we accept students for an internship. We only have 1 position available at any given moment. We are open to applications from passionate students from the whole world.

How can we meet you in person?

We try to see our customers on a regular basis. But with thousands of customers around the world, this is difficult. Fortunately, there are the following occasions where we can meet:

First of all, we and our partners organised “WoodFungi” 2018, and who knows, we may yet organise future editions. That would of course be a unique opportunity to meet our team.

Each edition of the triennial “Mushroom Days” fair in the Netherlands (LINK https://www.champignondagen.nl/ ) we host a booth. We also have a booth at the Horticulture fair “Greentech” in Amsterdam. You are most welcome to visit us there.

Whenever there is a larger event in the world of mycelium, exotic mushrooms or research on them, we try to be there to meet you all.

I noticed that you have an email list. But I usually hate email lists. What kind of information do you send and why would I like it?

We do indeed have an email list, and you are most welcome to sign in. Just subscribe here.

If you’re a mushroom or a mycelium professional, you will probably find our emails very useful. We take great care of our emails. We share valuable information about our sector on a regular basis, because this is part of our mission. Our emails also keep you informed about updates within Mycelia, about price changes and special offers, dates of new courses, lectures and fairs.

And no worries: unsubscribing takes only one click, anytime you want. We will always respect your choice.